A decade ago, with vision and determination, our founder laid the foundations of Sorocaba Informática at the age of 24. Born in Camaquã-RS, Mr. Ramiro Sperb brought with him his expertise in information security acquired in his academic career and put to the test as IT coordinator for a large Japanese automobile manufacturer in the city of Sorocaba-SP.

 

    The first step was participation in a public tender to serve Post and Telegraph agencies in an area covering more than 300 km from Sorocaba-SP, the company's headquarters. Winning this bid was the starting point for overcoming a series of challenges, marking the beginning of a trajectory of constant growth.

 

    Over time, the arrival of new professionals and pioneering strategic partnerships allowed the company to get closer to technology giants, transforming itself into a hub for advanced solutions offered by Dell, Lenovo, Microsoft, among others. These connections, combined with almost 50 technical certifications, have positioned us as a reliable and credible partner in infrastructure, technical support and information security.

 

    Since then, we have recorded more than 20,000 assistances and achieved a remarkable rate of 98.1% of tickets resolved on the same day. Even in the face of challenges such as the pandemic, we have not only resisted, but flourished, continuing to expand our horizons with each new year.

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    Our fundamental pillars (OCI - Optimize IT processes, Create opportunities for our customers and Inspire moments of optimism), have become the backbone of our business culture. Each employee present here understands that resolving a requested ticket goes beyond the technical task, reflecting the philosophy that a well-attended ticket is just the starting point for perfect service and a new opportunity to apply the values ​​and culture that have made and continue to keep our company unique.

 

    In addition to commercial achievements, the company has embraced social commitment, being an active member of the municipal sustainability and electronic recycling program and contributing to the community by taking on leadership roles through Rotary International. This altruistic stance complements our relentless search for viable solutions and solid connections.

 

    We invite you and your organization to learn about our services, explore the opinions of our customers and partners on our social networks and witness the positive impact we can have on your business. The time has come, we are ready to create, innovate and inspire the future by your side! Welcome to Sorocaba Informática!